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Data processing delay

December 4, 2024 at 1:00 PM UTC

EU1 Data processing Alerting and Notifications

Resolved after 60m December 4, 2024 at 2:00 PM UTC

Resolved - We believe all data should be successfully restored from the backup and available for querying. (19:00 UTC — Dec 4)

Monitoring - We believe the we’ve resolved the root caused and the new data should be processed as normally. The previous data is being recovered from a backup. (14:00 UTC — Dec 4)

Investigating - We’re aware of reports that the data processing is delay on one of the clusters. We’re currently investigating these issues, and apologize for any inconvenience it may be causing you. (13:00 UTC — Dec 4)

Last updated: December 5, 2024 at 9:04 AM UTC