Alerting and Notifications on Uptrace Status

[Resolved] Data processing delay

Mon, 18 Aug 2025 16:10:00 +0000

Resolved - We believe all data should be successfully processed and available for querying. (16:40 UTC — Aug 18)

Monitoring - We believe the we’ve resolved the root cause and the new data should be processed as normally. The queued data is still being processed. (16:20 UTC — Aug 18)

Investigating - We’re aware of reports that the data processing is delay on one of the clusters. We’re currently investigating these issues, and apologize for any inconvenience it may be causing you. (16:10 UTC — Aug 18)

[Resolved] Notifications

Sun, 18 May 2025 14:00:00 +0000

Resolved - All monitors should be back to normal now. (16:30 UTC — May 18)

Investigating - During the planned maintenance period, one of the migrations was not applied properly, so we had to pause all monitors globally. We are currently investigating the issue and apologize for any inconvenience it may be causing you. (14:00 UTC — May 18)

[Resolved] Data processing delay

Wed, 04 Dec 2024 13:00:00 +0000

Resolved - We believe all data should be successfully restored from the backup and available for querying. (19:00 UTC — Dec 4)

Monitoring - We believe the we’ve resolved the root cause and the new data should be processed as normally. The previous data is being recovered from a backup. (14:00 UTC — Dec 4)